Smartsheet Software Reviews, Pros and Cons (2024)

Reviewed March 2023

Smartsheet User Review

Reviewed January 2023

Smartsheet platform, designed for dynamic and collaborative work in project monitoring.

Smartsheet is a modern and flexible tool for managing activities related to a project of any size and degree of complexity. Its implementation of automated workflows is based on a philosophy oriented towards simplicity, making repetitive processes free through code that generates value for the user, in addition to incorporating mechanisms for sending alerts, managing requests for approvals and updates, configuring recurring workflows such as service requests, daily deadline reminders, and much more.

PROS

One of the most important characteristics of Smartsheet is the ability to manage any type of project without having to adapt to the tool itself, but rather the opposite, Smartsheet adapts to the client's needs, with the multiplicity of templates that we can take advantage of to generate effective, collaborative planning and perform real-time monitoring, in addition to having a fairly complete dashboard to have the reports that are really needed.Its simplicity in the designed architecture and usability allows the learning curve to be very fast and end users have no problem being part of the team that contributes and generates value.

CONS

Smartsheet may be an underrated platform with some interesting third-party integration opportunities, but its usefulness in tracking projects of any kind has proven effective.It adapts to the needs of the organization and our clients, with a multitude of templates that we can use to generate real planning, and that connect with the management of resources, both human and material for comprehensive monitoring.

Reviewed November 2023

Efficient Project Management with Smartsheet

My overall experience with Smartsheet has been positive. It has significantly improved project visibility and collaboration within our team. The platform's flexibility adapts to various project types, from simple task tracking to complex project timelines.

PROS

Smartsheet is a versatile project management tool that combines the simplicity of a spreadsheet with powerful project management features. The ability to create dynamic and collaborative workspaces using familiar spreadsheet interfaces is a standout feature. The automated workflows and customizable templates streamline project planning and execution. Real-time collaboration and update notifications keep the team aligned and on track, fostering productivity.

CONS

The learning curve for more advanced features can be steep. Customization options, while powerful, may be overwhelming for new users. Improved onboarding resources could mitigate this challenge.

Reviewed May 2024

Smartsheet: Best Project Management tool

PROS

I like how Smartsheets is an excellent tool for fostering collaboration across our department and beyond. It facilitates tracking progress and serves as a platform for disseminating information to multiple departments within our organization.

CONS

Honestly there is nothing to highlight as a dislike.

Reviewed May 2024

SmartSheet Project Manager

PROS

I enjoyed how customizable it was, and it definitely made life easier. Asana has a few more task management tools but I'd much rather use SmartSheet.

CONS

I did not like how many marketing emails I received from them, and I eventually had to unsubscribe as they were filling my inbox.

Reviewed March 2024

Smartsheet Essential Project Management Tool

Smartsheet is essential for our account/project management and PMO/SMO operations. This has become one of the cornerstone to our business operations and porcesses. Smartsheet seems to always be improving its features and there is a very good community of smartsheet developers on the forums.

PROS

I like that smartsheet allows for deep customisation for solutions. Using the various premium smartsheet tools, allows you to integrate your processes within smartsheet quite easily.

CONS

I dont like the fact that some of the formulas are very long winded compared to the same formula being very short and simple in excel.

Reviewed October 2023

All-inclusive project management software

I'm proud of the fact that I revamped several of the department's outmoded forms to make them accessible to everyone. Print runs were smaller and more people were talking in the paper.

PROS

When it comes to incorporating dependencies into a project plan, Smartsheet really shines. Plans for projects can be quickly converted into dashboards for straightforward, automatic reporting.

CONS

Smartsheet's gantt chart feature is useless. The gantt chart in this program is the most difficult one I've used to study. The grid layout makes it difficult for me to present my data, thus I usually have to export it to a different program.

Reviewed October 2023

In terms of project management, Smartsheet is fantastic

Assignees and due dates have been set for all tasks in Smartsheet. No one gets confused about their roles or deadlines because everyone is on the same page.

PROS

The capability to see, filter, and modify tasks in real time within the same view, as well as assign new projects to individual team members, is a key feature of scheduling software.

CONS

There has to be refinement to the reporting aspect so that you can have a deeper understanding of resource allocation and project progress.

Reviewed May 2024

My go for tool-Smartsheet

PROS

I like the layouts and its simplicity,the fact that it has an option to create forms and use it offline in mobile app is awesome plus maintaining large data is easy as sheets can be shared with multiple members of our team.

CONS

Smartsheet has no option to add notes to specific cells.

Reviewed March 2024

Smart Way to Plan, Track & Manage Projects

PROS

Smartsheet has the most robust PM, TM, time & expense and kanban tools in the industry of PPM software.

CONS

It is so unfortunate that they haven’t yet incorporated offline access.

Reviewed December 2023

Smartsheet Review

PROS

I love that it a collaborative sheet. It is easy to keep track of on going projects and the status of the projects.

CONS

There is nothing that I dislike about smartsheets.

Reviewed May 2024

Smartsheet: ROBUST TOOL FOR PPM

File sharing, project management and business meetings scheduling are the main benefits that I realize with Smartsheet.

PROS

Smartsheet makes it super easy to plan, track and manage projects automatically.

CONS

Ever since I started using Smartsheet back in 2014, I have never experienced any flaw.

Reviewed October 2023

Improve real-time collaboration

Smartsheet has allowed me to streamline my workflows, improve collaboration with my team, and perform financial analysis more efficiently.

PROS

I like its ability to create and manage spreadsheets online has significantly improved my efficiency. Advanced features, such as formulas and pivot tables, allow me to analyze data faster and more accurately. In addition, the ability to collaborate in real time with my team has facilitated communication and coordination.

CONS

While Smartsheet is an excellent tool, it requires some learning time to take full advantage of all its functions and features.

Reviewed May 2024

The future of Project Management software

PROS

Smartsheet offers a simple, yet powerful cloud based project management solution. It helps us keep upper management aware of the status of all projects.

CONS

There is nothing that we do not like about Smartsheet.

Reviewed April 2024

Flexible project and team management tool

PROS

I like the flexibility that comes with the tool which makes it easy to handle multiple projects and collaborate with other team members,

CONS

The tool comes at a cost that is slightly higher than alternatives that does the same job

Reviewed April 2024

PM and TM in One Spot

PROS

With Smartsheet, I am able to manage projects and tasks automatically on the go via mobile application.

CONS

I have been using it in nearly all agencies that I am currently enrolled and just works fine.

Reviewed April 2024

No Issues With Smartsheet - It Has Been Very Effcetive

PROS

When it comes to handling task and projects, we trust Smartsheet and has been very effective.

CONS

It meets all needs. No issues to report about.

Reviewed April 2024

Construction Project Management at Par with Smartsheet

PROS

How it automates construction project management procedures is what I like most since I save a lot of time.

CONS

It was quite daunting to use some features during the initial setup.

Reviewed March 2024

Smartsheets - The best way to create confidence in your customer!

Outstanding! Smartsheets is one of the best decisions my company has made in the software field in years. Our customers rave about the Reporting, Timelines, Gantt Charts to the point that if we stopped using it today, they may feel robbed of information and project transparency. Smartsheets is a game changer!

PROS

I love how easy it is to navigate, customize, and can be tailored to my needs across our company's platform. We use it on a daily basis, and we have found so many different ways it can be utilized.

CONS

I honestly haven't found anything that I don't like about it, it always comes through and works for what we need it to do.

Reviewed October 2023

Overview

We could solve and manage all our tasks and deploy thwm further.

PROS

We used it for a long time, scheduling tasks and to-do lists, creating sheets for project management such as job application management.

CONS

Overall nothing is missing, maybe integration with third-party apps was taking a bit time.

Reviewed October 2019

Smartsheet is a great Project Scheduling tool, and so much more

I love Smartsheet! It has become an indispensable tool in organizing and visualizing the work we do everyday!

PROS

Smartsheet is much easier to use for Project Managemen than the classic Microsoft Project software I was originally trained on. It allows people to manage work with the intelligence of a project scheduling tool, but with an easy to understand and use spreadsheet interface. Since Smartsheet is a cloud product, each Smartsheet is available from any computer by just logging into the website, or even from their mobile app. Another great Project Management benefits is that the Project Manager can share a Smartsheet with their whole team to collaborate together. We also use the Smartsheet for Jira Connector which allows us to sync information back and forth between the two systems. Jira can be complicated to navigate, and the dashboarding can be really frustrating. This connector allows us to keep track of individual tickets associated with a project, and even lets us import massive data sets for analysis. Finally, we have ended up using Smartsheet as a dashboarding tool. It's actually surprisingly good as a Business Intelligence visualization tool for keeping track of our projects, and for displaying Jira dashboarding.

CONS

Like any software there are small quirks I'd like to see changed, or hotkeys added, but overall I'm impressed with the constant cadence of feature updates and enhancements.

Reviewed December 2019

Awesome software

I love Smarsheet because it made my work easier. Now I can have collaboration from my entire company and get fast results.

PROS

-easy to use and costumize -more than one user can modify simultaneously -you can add your company's logo -you can set group and individual reminders - Cell history, which can tell who and when it was modified. -different views: calendar, grid, card, and Gantt

CONS

- not all reminders can be set with time to remind - can't add a conditional formatting based on time - if your Smartsheet is big, formulas added can take forever to update the information, so you need to refresh it all times, even if you change settings to save automatically.

Reviewed June 2022

Keeps us on track with our projects

People who already know Excel will like the ease with which they can get started, but if they're willing to dive further, they'll find many more useful advanced capabilities like automation. It has a lot of power. The preconfigured templates are excellent for getting you up and running quickly. The forms are simple to create and distribute. There is a significant amount of manual labor eliminated by the workflow automation. The design of the dashboards is superb.

PROS

Using Smartsheets is the best way for me to keep track of my progress, interact with my clients, and make my work visible to my boss. Tracking progress and keeping track of projects and todos has been a big help to me with the aid of Smartsheet. Increasing the level of transparency for the company's top brass as well as its customers.

CONS

There isn't anything I don't like about Smartsheet at this stage in our journey. We've only scratched the surface of what Smartsheet can achieve for our teams, but the value and efficiency it's provided us go well beyond what a shared spreadsheet or file could ever provide.

Reviewed February 2023

Facilitates the communication of the strategic planning team

Smartsheet's visual appeal makes it an excellent tool for monitoring the status of several projects and tasks at once, streamlining the management of complicated workflows and allowing for the coordination of multiple current activities. The collaborative and organizational power of Smartsheet is unmatched.

PROS

Distributed teams can benefit greatly from using Smartsheet to keep track of their projects and activities. One of its many benefits is that it can be used by groups of any size to keep track of who is accountable for what, when it's due, and what its current state is.

CONS

By integrating with Float or some other resource management platform, an automation system for assigning roles to individuals and visibility across teams of the available resources in real-time could be created, both of which would be extremely useful when attempting to strategically plan the timelines for individual projects.

Reviewed April 2023

A Complete Package for all your Project Management needs

Effective workflow management and project handling is a big plus and since we switched to this tool I have saved hundred of hours due to its ease to use and automations. I would highly recommend this to handle your projects and work flow.

PROS

The overall user experience is very simple yet covers all the project management aspects along with adaptive to fit the very specific requirements of different tasks and teams. Highly customizable and powerful tool to improve efficiency and simplifies the project work flow. Workflow Automation is time saving which is the most required in my daily work routine allows me to focus more on other things and I can rely on the tool.

CONS

I would not list any cons. Its just there are still some features which needs to be improved more to make it a complete package such as text formatting and the real time update feature can also be improved/tweaked to make sure the other users/team gets up to date information. There were some projects where sheets size limits was an issue but that could be managed